User Guides

Note

Is a service unavailable or unreachable? Are web/SSH requests consistently not responding or timing out? Open a ticket in the CRM’s Internal tracker, and send a note to sysadmin@open-contracting.org and sysadmin@dogsbody.com with the web/SSH address that is unavailable.

Note

Is a service producing unexpected errors and interfering with your work? Please open an issue in the relevant GitHub repository (or the deploy repository if you don’t know), following this issue template.

If urgent, contact James McKinney (EST/EDT) and/or Yohanna Lisnichuk (PYT/PYST) via Slack or email (contact details in CRM). If you receive an email auto-reply, use the CRM to contact:

• Dogsbody Technology Ltd (GMT/BST) about server maintenance

• Lindsey Marchessault (MST/MDT) for anything else

Furthermore, if you need root access in order to address an issue in James’ and Yohanna’s absence, ask Dogsbody to grant you root access, linking to this policy.

• Connect to a server (SSH)
  • Dynamic IP: Port knock
  • Static IP: Allow list
• Connect to a service (HTTP)
  • Create a .netrc file
• Bash shell
  • Perform a long-running task
• SQL databases
  • Connect to a database
    • psql
    • Beekeeper Studio
    • pgAdmin
    • Google Colaboratory
    • Python
  • Improve slow queries
• Kingfisher
  • Kingfisher Collect
    • Review a new publication
    • Access Scrapyd’s web interface
    • Collect data with Kingfisher Collect
    • Update spiders in Kingfisher Collect
    • Access Scrapy’s crawl logs
    • Data retention policy
  • Kingfisher Process
    • Load local data
    • Remove a collection
    • Check on progress
      • Using the command-line interface
      • Using RabbitMQ
    • Export compiled releases from the database as record packages
    • Data retention policy
  • Kingfisher Summarize
    • Summarize collections
    • Review log files
    • Data retention policy
  • Connect to servers
• Pelican
  • Measure a collection
    • Measure time-based checks
  • Check on progress
  • Read and export a report
  • Delete a report
• Redmine
  • Run SQL commands
    • Via shell
    • Via application
  • Open interactive consoles
• Prometheus
  • Monitor
  • Alert manager